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Auditing Services
DQS is a service provider to certain renowned brands in retail and hospitality sector and take pride in receiving positive feedback from them about its services. We continue to evolve as a matured Mystery Shopping Service Provider with each new assignment.
Auditing services are structured verification of compliance of brand standards and procedures at customer engagement points. Auditing services does not have element of mystery, but they are structured reviews where delivery personnel are aware of verification.
Such auditing provides ample time to the auditor to ask questions and go into details of how a store is managed. Auditing services also help to determine compliance level at various hierarchy level of store and also clearly reveal the effectiveness of supervision structure.
We provide services to diverse business sectors such as Hotels, Hospitals, Retail, Dealerships, Supermarkets, Cruise Operations, Fine Dining, Restaurants, travel operators and more.
Our main area of focus is to provide highest quality of service to our premium clients and enable them to form a strong competent team and increase their profitability in the business. We believe in empowering our clients with knowledge which they can use to strengthen and resolve the critical business issues and help them to take the strategic actions in order to provide buoyancy and direction to their business growth.
We are there for our clients at every step as our client is most valued stakeholder for us. Our commitment towards our client’s success augmented by time tested processes and tools reflect in our customized services and structured reporting system provides accurate and reliable business intelligence data to our clients as per agreed timelines.
For every assignment we take, we always have trained and up to date auditors for our clients. We have rigorous process of evaluation of mystery shoppers. Mystery shoppers are assigned for any project after careful consideration about background, knowledge, skills and training regarding the sector.
We believe in providing accurate and reliable data, which can be used by our clients for driving further growth to their business. Every business has its unique needs with respect to intelligence it wants to gather through Auditing Program. Hence we encourage brainstorming to arrive at and define sales and service standards it want to measure. Subsequently these sales and service standards become criteria to measure the success of mystery Shopping program. 
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