What you’ll see:

• No assurance is available that quality standards are followed or achieved
• Poor quality work products being produced
• Ineffective processes that staff avoid using
• No accountability for not following process or meeting standards
• Significant project issues are not escalated for management attention.

Why Should You Care? Because…

• Loss of management insight into development process can cause significant issues to be missed,
• Poor quality interim products reduce customer’s confidence that you can provide a high quality delivered product – You’re likely to lose that customer’s business in future.