What you’ll see:

• Lots of staff changes in the Engineering Process Group or equivalent
• Lack of visible senior management support for process improvement activities
• The things that are chosen for improvement are not aligned with business priorities
• False starts and rocky implementations of improvement efforts.

Why Should You Care? Because…

• Each time the organization visibly fails at improvement, the harder it is to get support the next time
• Lack of alignment with business priorities means lots of overhead money gets wasted
• If the organization can’t effectively support improvement, employee pride in their work is eroded when they can’t meet customer expectations
• Employees will only tolerate so many “improvements” that don’t work before they look for another job.